Shipping policy

Processing Times

Orders are handcrafted or prepared to order, so please allow 2-5 business days for processing before your order ships. During high-volume seasons, processing may take a little longer, and we'll keep you updated by email.

 

Shipping Methods and Delivery Times

We ship across the continental United States via trusted freight and parcel carriers. Standard delivery typically takes 5-10 business days after processing, depending on your location and the size of the item. Larger furniture pieces are shipped via white-glove freight delivery, which includes a scheduled delivery window and in-home placement upon request.

 

Shipping Costs

Shipping costs are calculated at checkout based on the size, weight, and destination of your order. We occasionally offer free shipping promotions on qualifying orders, which will be noted on the product page or at checkout.

 

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package's progress. If you have an account with us, you can also view your order status by visiting our Track Your Order page.

 

Damaged or Missing Items

Please inspect your delivery upon arrival. If an item arrives damaged or a part is missing, contact us within 7 days at contact@teezano.com with your order number and photos of the issue, and we'll work quickly to make it right.

 

Questions

If you have any questions about shipping, feel free to reach out to us at contact@teezano.com.